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WoowTools

GDPR Compliance

Your data rights under the General Data Protection Regulation

Last Updated: December 29, 2024
Contact DPO

9

Data Subject Rights

30 Days

Response Time

100%

Encrypted

GDPR

Compliant

Introduction to GDPR

The General Data Protection Regulation (GDPR) is the EU regulation on data protection and privacy. It applies to all organizations processing personal data of individuals in the European Union.

What is GDPR?

  • EU Regulation 2016/679 that came into effect on May 25, 2018
  • Harmonizes data protection laws across all EU member states
  • Applies to any organization processing EU residents' data, regardless of location
  • Strengthens individual rights and increases organizational accountability
  • Establishes significant penalties for non-compliance (up to €20 million or 4% of global turnover)

Our Commitment

  • We are fully committed to GDPR compliance and data protection
  • Privacy by Design and Default is embedded in our systems
  • Regular audits and assessments ensure ongoing compliance
  • Transparent about our data practices
  • We respect and facilitate your data rights

Key Principles We Follow

  • Lawfulness, Fairness, Transparency: We process data lawfully, fairly, and transparently
  • Purpose Limitation: We collect data for specific, explicit purposes only
  • Data Minimization: We collect only what is necessary
  • Accuracy: We keep data accurate and up to date
  • Storage Limitation: We retain data no longer than necessary
  • Integrity & Confidentiality: We implement appropriate security measures
  • Accountability: We demonstrate compliance with all principles

Data Controller Information

Who We Are

  • Company Name: Woow Tools
  • Registration Number: [Your Company Registration]
  • Registered Address: [Your Business Address]
  • Website: https://devtoolshub.com
  • Email: legal@devtoolshub.com

Data Protection Officer (DPO)

  • Name: [DPO Name]
  • Email: dpo@devtoolshub.com
  • Responsibilities: Overseeing data protection strategy, monitoring compliance, conducting impact assessments
  • Contact: Available for all data protection inquiries

EU Representative

  • For organizations outside the EU processing EU data
  • Name: [Representative Name/Company]
  • Address: [EU Address]
  • Email: eu-rep@devtoolshub.com

Overview of Your Rights

Under GDPR, you have comprehensive rights regarding your personal data. We are committed to facilitating the exercise of these rights.

Summary of Rights

  • Right of Access: Obtain confirmation and access to your data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data
  • Right to Restriction: Limit how we process your data
  • Right to Portability: Receive your data in machine-readable format
  • Right to Object: Object to certain types of processing
  • Rights Related to Automated Decisions: Contest automated decisions
  • Right to Withdraw Consent: Withdraw consent at any time
  • Right to Lodge a Complaint: Complain to supervisory authority

How to Exercise Your Rights

  • Email us at dpo@devtoolshub.com with your request
  • Use our online Data Subject Access Request (DSAR) form
  • Clearly state which right you wish to exercise
  • Provide sufficient information to identify you
  • We will respond within 30 days (may extend by 2 months)
  • No fee for reasonable requests

Identity Verification

  • We may request additional information to verify your identity
  • This protects you from unauthorized access to your data
  • Verification is proportionate to the sensitivity of the request
  • We will explain what information we need and why

Data Minimization & Privacy by Design

Privacy by Design

  • Privacy considerations integrated from the start of system design
  • Default settings are privacy-friendly
  • We consider privacy impact at every stage
  • Proactive rather than reactive approach
  • Regular privacy impact assessments

Data Minimization Practices

  • We collect only data that is strictly necessary
  • No "nice to have" data collection
  • Regular reviews to identify unnecessary data
  • Anonymization and pseudonymization where possible
  • Deletion of data when no longer needed

Client-Side Processing

  • Most tools work entirely in your browser
  • Your files never leave your device
  • No server-side storage of processed files
  • Data is automatically cleared when you close the tool
  • Maximum privacy by default

Data Breach Procedures

Our Commitment

  • We have robust procedures to detect, report, and investigate breaches
  • 24/7 monitoring for security incidents
  • Incident response team ready to act
  • Regular testing of breach response procedures

Notification to Supervisory Authority

  • We will notify within 72 hours of becoming aware of a breach
  • Notification includes nature of breach, categories and numbers affected
  • Describes likely consequences and mitigation measures
  • Provides contact point for further information

Notification to Data Subjects

  • We will notify you if breach poses high risk to your rights
  • Notification in clear, plain language
  • Describes nature of breach and likely consequences
  • Explains measures taken and recommended actions
  • Provides contact point for further information

When We Don't Need to Notify You

  • If we have implemented appropriate protection (e.g., encryption)
  • If we have taken subsequent measures eliminating the high risk
  • If notification would involve disproportionate effort (we'll use public communication)

Data Processors & Sub-Processors

We work with carefully selected processors to help us provide our services. All processors are bound by GDPR-compliant Data Processing Agreements.

Our Processors

  • Google Analytics: Website analytics (USA - Standard Contractual Clauses)
  • Amazon Web Services: Cloud hosting (USA - Standard Contractual Clauses)
  • SendGrid: Email delivery (USA - Standard Contractual Clauses)
  • Stripe: Payment processing (USA - Standard Contractual Clauses)
  • [Your other processors]: [Purpose and safeguards]

Processor Obligations

  • Process data only on our documented instructions
  • Ensure confidentiality of persons processing data
  • Implement appropriate security measures
  • Assist with data subject rights requests
  • Assist with breach notifications
  • Delete or return data at end of services
  • Allow audits and inspections

Sub-Processor Authorization

  • We require prior authorization for sub-processors
  • We maintain a list of authorized sub-processors
  • You can object to new sub-processors
  • All sub-processors have GDPR-compliant agreements

Data Retention & Deletion

Retention Principles

  • We retain data only as long as necessary for its purpose
  • Retention periods are documented and justified
  • Regular reviews identify data for deletion
  • Legal obligations may require longer retention
  • You can request early deletion (subject to legal requirements)

Retention Periods by Category

  • Account Data: Duration of account + 90 days
  • Analytics Data: 26 months (Google Analytics default)
  • Newsletter Data: Until unsubscription + 30 days
  • Support Tickets: 3 years from last interaction
  • Transaction Records: 7 years (legal requirement)
  • Marketing Consents: 2 years from last interaction
  • Security Logs: 12 months

Deletion Process

  • Automated deletion based on retention schedules
  • Manual deletion upon request (verified)
  • Secure deletion methods (overwriting, degaussing)
  • Deletion from active systems within 30 days
  • Backup deletion during next backup cycle
  • Confirmation provided upon completion

Complaints & Supervisory Authority

Right to Lodge a Complaint

  • You have the right to complain to a supervisory authority
  • Complaints can be made to the authority in your country
  • You can also complain to the authority where we are established
  • No fee for lodging a complaint
  • Authority will investigate and respond

Our Lead Supervisory Authority

  • Authority: [Your Lead Supervisory Authority]
  • Address: [Authority Address]
  • Website: [Authority Website]
  • Email: [Authority Email]
  • Phone: [Authority Phone]

Other EU Supervisory Authorities

Before Filing a Complaint

  • We encourage you to contact us first
  • We are committed to resolving issues amicably
  • Our DPO is available at dpo@devtoolshub.com
  • We will respond to concerns within 30 days
  • This does not affect your right to complain to authorities

Children's Data Protection

Age Restrictions

  • Our services are not directed at children under 16
  • We do not knowingly collect data from children under 16
  • Parental consent required for processing children's data
  • We take reasonable steps to verify parental consent

If We Learn of Child Data Collection

  • We will delete the data without undue delay
  • We will notify the child or parent
  • We will conduct an internal review
  • We will implement additional safeguards if needed

Parental Rights

  • Parents can request access to their child's data
  • Parents can request rectification or deletion
  • Parents can object to processing
  • Parents can withdraw consent

Changes to This GDPR Policy

Policy Updates

  • We may update this policy from time to time
  • Material changes will be notified via email
  • Changes effective immediately upon posting
  • Continued use constitutes acceptance
  • Previous versions available upon request

Reasons for Changes

  • Changes in law or regulation
  • New processing activities
  • Changes to our services
  • Improved transparency and clarity
  • Feedback from supervisory authorities

Your Data Subject Rights in Detail

Right of Access

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and access to that data.

How to Exercise This Right

  • Submit a data access request via email to dpo@devtoolshub.com
  • Use our online Data Subject Access Request (DSAR) form
  • Verify your identity using our secure verification process
  • Receive your data within 30 days (may be extended by 2 months for complex requests)

What You Get

  • Copy of all personal data we hold about you
  • Information about how we use your data
  • Details of data recipients and transfers
  • Information about retention periods
  • Details of your rights

Limitations

  • • We may request proof of identity
  • • We may charge a reasonable fee for excessive or repetitive requests
  • • We may refuse manifestly unfounded or excessive requests

Record of Processing Activities

Under GDPR Article 30, we maintain a record of all data processing activities. Here's a summary:

Website Analytics

Purpose:

Understanding user behavior and improving website performance

Legal Basis:

Consent / Legitimate Interest

Data Types:

IP address (anonymized)Browser informationPage viewsSession duration

Retention Period:

26 months

Recipients:

Google Analytics, Internal analytics team

International Transfers:

EEA to USA (Standard Contractual Clauses)

Newsletter Management

Purpose:

Sending newsletters and product updates to subscribers

Legal Basis:

Consent

Data Types:

Email addressNameSubscription preferencesEngagement metrics

Retention Period:

Until unsubscription + 30 days

Recipients:

Email service provider, Marketing team

International Transfers:

Within EEA

User Account Management

Purpose:

Providing personalized services and maintaining user accounts

Legal Basis:

Contract Performance

Data Types:

Email addressNamePassword (hashed)Account preferencesUsage history

Retention Period:

Duration of account + 90 days after deletion

Recipients:

Internal operations team, Cloud hosting provider

International Transfers:

EEA to USA (Standard Contractual Clauses)

Customer Support

Purpose:

Responding to inquiries and providing technical support

Legal Basis:

Legitimate Interest / Contract Performance

Data Types:

NameEmail addressSupport inquiry detailsCommunication history

Retention Period:

3 years from last interaction

Recipients:

Support team, CRM system

International Transfers:

Within EEA

Payment Processing

Purpose:

Processing payments for premium features

Legal Basis:

Contract Performance / Legal Obligation

Data Types:

Billing nameEmailTransaction detailsPayment method (tokenized)

Retention Period:

7 years (legal requirement)

Recipients:

Payment processor, Accounting team

International Transfers:

Global (Payment processor compliance)

Security & Fraud Prevention

Purpose:

Protecting our services and users from security threats

Legal Basis:

Legitimate Interest / Legal Obligation

Data Types:

IP addressesAccess logsSecurity event dataDevice fingerprints

Retention Period:

12 months

Recipients:

Security team, Security service providers

International Transfers:

Within EEA

Security Measures (Article 32)

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

Technical Measures

Encryption

  • TLS 1.3 encryption for all data in transit
  • AES-256 encryption for data at rest
  • End-to-end encryption for sensitive communications
  • Encrypted backups with separate key management

Access Control

  • Role-based access control (RBAC)
  • Multi-factor authentication (MFA) for all staff
  • Principle of least privilege
  • Regular access reviews and audits

Network Security

  • Firewall protection and intrusion detection
  • DDoS protection and mitigation
  • Network segmentation and isolation
  • Regular penetration testing

Application Security

  • Secure coding practices and code reviews
  • Regular security updates and patches
  • Web Application Firewall (WAF)
  • Input validation and sanitization

Organizational Measures

Policies & Procedures

  • Comprehensive data protection policy
  • Incident response procedures
  • Data breach notification protocol
  • Regular policy reviews and updates

Staff Training

  • Mandatory GDPR training for all staff
  • Role-specific security training
  • Annual refresher courses
  • Phishing awareness training

Vendor Management

  • Data Processing Agreements (DPAs) with all processors
  • Regular vendor security assessments
  • Compliance verification
  • Incident reporting requirements

Monitoring & Auditing

  • 24/7 security monitoring
  • Regular internal audits
  • External security assessments
  • Compliance audits and certifications

Physical Measures

Data Center Security

  • ISO 27001 certified data centers
  • 24/7 physical security and surveillance
  • Biometric access controls
  • Environmental controls and redundancy

Device Security

  • Encrypted corporate devices
  • Remote wipe capabilities
  • Secure disposal procedures
  • Clean desk policy

International Data Transfers (Chapter V)

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place.

Standard Contractual Clauses (SCCs)

We use the European Commission approved Standard Contractual Clauses for transfers to countries without adequacy decisions.

Details:

  • •Updated to new SCCs from June 2021
  • •Includes data exporter and importer obligations
  • •Requires transfer impact assessments
  • •Provides enforceable rights for data subjects
  • •Regular review of effectiveness

Used for:

Google (USA), Cloud hosting providers, Analytics services

Adequacy Decisions

We may transfer data to countries that the European Commission has deemed to provide adequate protection.

Details:

  • •No additional safeguards required
  • •Equivalent level of protection as in EU
  • •Commission regularly reviews decisions
  • •Subject to change based on political/legal developments

Applicable Countries:

UK, Switzerland, Canada, Japan, Israel, New Zealand

Binding Corporate Rules (BCRs)

Internal rules adopted by multinational companies for transfers within their group.

Details:

  • •Not currently applicable to our organization
  • •Would be implemented if we establish multinational structure
  • •Requires approval from lead supervisory authority

Transfer Impact Assessment (TIA)

We conduct assessments to ensure adequate protection for international transfers.

Process:

  • 1.Identify the country of transfer
  • 2.Assess local laws and practices
  • 3.Evaluate if SCCs are effective
  • 4.Implement supplementary measures if needed
  • 5.Document the assessment
  • 6.Regular reviews and updates

Contact Our Data Protection Officer

For any questions about GDPR compliance, to exercise your rights, or to submit a Data Subject Access Request (DSAR), please contact our DPO.

Response Time:

Within 30 days

Email DPOContact Form

Our Compliance Framework

GDPR

Compliant

ISO 27001

Certified

SOC 2

Type II

Privacy Shield

Principles